Privacy Policy

Last updated: February 25, 2026

Privacy Policy

Last Updated: February 21, 2026

At Agriko, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agrikoph.com or make a purchase.

Information We Collect

Personal Information

When you create an account, place an order, or interact with our website, we may collect the following personal information:

  • Name - First and last name
  • Email Address - For order confirmations and communications
  • Phone Number - For order updates and customer support
  • Billing Address - For payment processing
  • Shipping Address - For delivering your orders
  • Payment Information - Credit card details, billing information (processed securely through our payment providers)

Automatically Collected Information

When you browse our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address
  • Browsing behavior and pages visited
  • Referring website addresses
  • Location data (country/region)

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Handling returns, exchanges, and refunds

Communication

  • Responding to your inquiries and providing customer support
  • Sending important notices about your account or orders

Marketing

  • Sending promotional emails and newsletters (with your consent)
  • Personalizing your shopping experience

Business Operations

  • Improving our website and services
  • Analyzing shopping trends and customer behavior
  • Preventing fraud and ensuring security

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments
  • Restricted access to personal information
  • Secure data storage on Shopify's protected servers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Services

We share your information with trusted third parties to operate our business:

Shopify

Our website is hosted on Shopify, which processes transactions and stores your order information. Shopify's privacy practices are governed by their Privacy Policy.

Payment Processors

Payment information is processed securely through our payment providers. These providers comply with PCI-DSS standards and have their own privacy policies.

Shipping Partners

We share shipping information with carriers (e.g., FedEx, DHL, local couriers) to deliver your orders.

Analytics Services

We may use analytics tools (e.g., Google Analytics) to understand website usage and improve our services.

Marketing Services

With your consent, we may share information with email marketing platforms for promotional communications.

Your Rights

Access and Correction

You have the right to access and update your personal information. You can:

  • Log into your account to view and edit your profile
  • Contact us directly to request access or corrections

Deletion

You may request deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal, accounting, or business purposes.

Opt-Out of Marketing

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in marketing emails
  • Updating your communication preferences in your account
  • Contacting us directly

Data Portability

Upon request, we will provide you with a copy of your personal information in a structured, machine-readable format.

CCPA Compliance (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

We do not sell personal information. To exercise your CCPA rights, contact us at sales@agrikoph.com.

GDPR Compliance (EU Residents)

If you are a resident of the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise your GDPR rights, contact us at sales@agrikoph.com.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Agriko

Address: GF G&A Arcade, Wilson St., Lahug, Cebu City 6000, Philippines

Email: sales@agrikoph.com

Website: https://agrikoph.com