Tradition Passed Down

Connect with The Agriko Family

From Sacred Soil in Dumingag, Zamboanga del Sur, we are here to listen with care. If you need guidance or simply want to reach out, you are warmly invited.

Let's Talk

Reach Agriko

Choose the clearest way in.

Whether you need day-to-day support, a product answer, or a farm visit, this page is organized to get you to a real person without the usual back-and-forth.

Family-run since 2016 Support from Cebu, rooted in Dumingag

Best for product questions, orders, wholesale context, or farm visit requests.

Happy Customers

15,000+

Families and repeat buyers who trust Agriko for grounded service and organic products.

Response Time

< 24hr

Most questions are answered the same day or next business day by our team.

Verified Rating

4.9/5

A strong signal that people come back not just for products, but for how they are handled.

Contact Desk

Write once. We will route it properly.

A little context helps us answer with less delay and less handoff. Tell us what you need, when you need it, and anything that matters about quantity, timing, or location.

Typical reply < 24hr
Handled by Real team members from Cebu and the farm

What helps us respond well

  • Mention the product, request type, or concern in the first sentence.
  • Add timing, quantity, or delivery details if your note is order-related.
  • For partnerships or visits, include preferred dates and who is involved.

Choose a starting subject

Message Form

Send your message

Your details stay with us and are only used to reply to this conversation.

Choose the closest subject. We will sort the rest from the details in your message.

We typically respond within 24 hours

Family-run since 2016

Real people, real places, and a support line that still feels personal.

From our family farm to your cup, we want every conversation to feel personal, practical, and grounded in care.

Gerry Paglinawan Founder

Visit The Farm

Paglinawan Farm welcomes intentional visits.

If your note is about tours, sourcing, or collaboration, include your preferred dates so the farm team can answer with something concrete.

  • Farm tours and learning visits
  • Sourcing and partnership conversations
  • A slower, more direct way to understand Agriko
Schedule a farm visit

How We Work

Our Cebu office handles orders, product questions, and day-to-day support. The farm team steps in for visits, sourcing, and partnership requests.

Locations

Two places to meet us, each with a distinct role.

Cebu keeps the day-to-day moving. Dumingag is where the farming story begins and where farm visits become real.

City Desk

Cebu Office

Main office

GF G&A Arcade, Wilson St.,
Lahug, Cebu City

Best for Orders, pickups, and partnership meetings
Visit style City desk support during office hours

Best for order coordination, pickups, partnership meetings, and day-to-day support.

  • Order follow-ups
  • Wholesale coordination
  • Business conversations
Get directions

Farm Source

Paglinawan Farm

By arrangement

Purok 3, Dumingag,
Zamboanga Del Sur

Best for Farm visits, sourcing, and learning tours
Visit style Scheduled in advance with the farm team

Best for farm tours, sourcing stories, and visits that connect the products back to the land.

  • Farm tours
  • Learning visits
  • Sourcing and collaboration
Schedule a visit

Quick Answers

Before you write, start with the questions people ask most.

The goal here is simple: help you scan the basics quickly, then move into a full conversation only if you need it.

01 What are your business hours?

We are open Monday to Friday, 9:00 AM to 5:00 PM Philippine Standard Time. We respond to inquiries on the same or next business day.

02 How can I place an order?

You can order directly through our website, or contact us via phone, email, or Messenger. We also offer wholesale options for bulk orders.

03 What are your shipping options?

We ship nationwide via LBC, J&T Express, and other courier partners. Shipping times vary by location but typically take 2-5 business days.

04 Do you ship internationally?

Currently, we focus on domestic shipping within the Philippines. For international orders, please contact us directly to discuss options.

05 What is your return policy?

We accept returns within 7 days of delivery for damaged or incorrect items. Please contact us with photos of the issue and we will process your refund or replacement.

06 Are your products 100% organic?

Yes. All our products are certified organic by the Organic Certification Center of the Philippines. We follow strict organic farming practices without synthetic pesticides or fertilizers.

07 How should I store your products?

Store them in a cool, dry place away from direct sunlight. Our rice and herbal products are best used within 6-12 months for optimal freshness.

08 Do you offer wholesale or bulk orders?

Yes. We offer special pricing for wholesale and bulk orders. Contact us directly at sales@agrikoph.com to discuss your requirements and get a custom quote.